Hexaware Technologies Fresher Inbound Voice Process Jobs Navi Mumbai

Company Name:
Hexaware Technologies

About Company:
Hexaware Technologies is a global IT and BPO services company providing innovative solutions in digital, technology, and customer experience management. Known for fostering talent and offering growth opportunities, Hexaware encourages freshers to join and build a career in customer service and voice process operations.

Job Role:
Inbound Voice Process Executive – Freshers

Location:
Ghansoli, Navi Mumbai, Maharashtra

Job Responsibilities:

Handle inbound calls and provide excellent customer service.

Resolve customer queries efficiently and professionally.

Assist in customer care and support operations.

Maintain quality standards in all interactions and follow company guidelines.

Communicate effectively with clients in English.

Qualification:

Graduation not required

Freshers eligible

Skills Required:

Excellent communication skills in English

Customer service orientation

Ability to handle inbound queries efficiently

Problem-solving and customer care skills

Professional and polite behavior while interacting with customers

Salary:

₹1 – 2.5 LPA

Other Details:

Work Type: Full-Time, Permanent

Shift: Day Shift

Role Category: Voice / Blended – Customer Service

Industry Type: BPM / BPO

Key Skills: Inbound Process, Customer Service, CSE, Excellent Communication, Solving Queries, Customer Care, Voice Process, Customer Handling